How can we help?

You must buy a ticket to cover your journey before travelling. Failure to buy a ticket will result in a Fixed Payment Notice being issued.

You are responsible for ensuring that you Touch On your Leap card at a validation point before travelling, otherwise you will be issued with a Fixed Payment Notice.

You will be issued with a Fixed Payment Notice as the ticket is not valid without the required DSP identification.

It is your responsibility to buy any additional ticket that you need to complete your journey before boarding the train otherwise you will be issued with a Fixed Payment Notice.

Any person aged 19 years or older who purchases a child ticket will be issued with a Fixed Payment Notice. Child tickets are only valid for persons aged 3-18 years. 

Any authorised officer of Irish Rail can issue a Fixed Payment Notice.

Yes. The authorised officer can confiscate the ticket as it may be used as evidence if the Fixed Payment is not paid and the case is prosecuted before the courts.

No. You have 21 days to pay the Fixed Payment Notice.

If you have been issued with a Fixed Payment Notice and you wish to appeal the decision, you can do so via email to RPU@irishrail.ie or in writing to the Revenue Protection Unit, Connolly Station, Amiens Street, Dublin 1 within 21 days from the date of issue of the Fixed Payment Notice.

Customers are advised that alcohol is not permitted on any Iarnród Éireann Irish Rail service until further notice.

Non-alcoholic drinks, including '0%'or '0.0%' products, are permitted on-board.