How can we help?

For information on the Free Travel Pass scheme please see the below links;

• If you wish to book onto a train see our handy guide Booking a 'Free Travel Pass or Valid Ticket' option 
• For information on how to travel with a Free Travel Pass on rail services see our FAQ Do I need to get a ticket to accompany my Free Travel/Public Services Card?
• For more information on how to use your Public Service Card for free travel check out this TFI How to use your PSC for free travel leaflet or visit freetravel.ie
• For information on what a Free Travel Pass is go to the Department of Social Protection website, contact your local Social Welfare Office or Call their Information Line at 1890 500 000 (from the Republic of Ireland only) or 00353 71 915 7100 (from Northern Ireland or overseas).

All free travel passes are issued by the Department of Social Protection not by the transport provider. Free travel passes are non-transferrable and can only be used by the named person. 

Check out our step by step guide to booking a Free Travel pass or Valid Ticket.

Looking for more information check out our FAQ Where do I find Information on the Free Travel Pass? Customers are advised their is limited availability for seat only reservations online.

 

You will be issued with a Fixed Payment Notice and the card will be confiscated.

Free Travel Pass holders wishing to book a ticket should select the option "Free Travel Pass or Valid Ticket" to book on to a train. 

Customers are advised of the following when travelling on Iarnrod Éireann Irish Rail  DART, Commuter Rail and Intercity services.

Travelling by Intercity Rail on Iarnrod Éireann Irish Rail
Present your Public Services Card/Free Travel Card at a ticket desk where you will be issued with a ticket for travel. Please use this ticket to enter through the gates.
 
Travelling in the Short Hop Zone on Iarnrod Eireann Irish Rail DART and Commuter services (see map)
Touch your card on a Smartcard gate/machine or pole when entering and exiting the stations or platforms. You must touch your card on the smartcard gate/machine or pole at both sides of your journey.
 
Travelling to Northern Ireland
Free Travel Pass holder/s should present their Free Pass/PSC Card at the Ticket Office to get a ticket for travel

Terms and Conditions of Travel - 
Please Note - You can only avail of Free Travel if you have a valid Public Services Card or a valid Free Travel Pass with you.

Failure to present your Card/Pass on request to a ticket inspector or driver, or to comply with instructions, may result in you being asked to pay a fare for the trip or you may be issued with a fixed penalty notice.
 

An allocation of bookings on all InterCity services can be reserved online without a fee for 'Free Travel Pass or valid ticket holders'. When this allocation is fully booked, all remaining seats can be reserved by 'Free Travel Pass or valid ticket holders' for €2.50 per journey.