You will know that your message is received because on receipt of your text message, an automated message will be sent to you to advise you that if your text relates to a safety incident and or an emergency, you should call the Gardaí on 999 or 112.

You do not need to wait on the DART or at the station to ensure that Iarnrod Éireann has responded to the concern raised.  All messages related to anti-social behaviour will be responded to in accordance with Iarnrod Éireann protocols.