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In the event that the Fixed Payment is not paid, you can be prosecuted and face a potential fine of up to €1,000 upon conviction as well as legal costs.

Yes, in denominations of €10 and €50. Vouchers can only be used against tickets bought in stations and not online.

To purchase or for more information contact your local station.

Please note that your train may not be bookable or displaying a SOLD OUT message due to one of the following reasons;

• Online bookings close 90 minutes before a train departs its origin station
• Some cross route journeys may not be bookable. Please contact us if your InterCity origin and destination combination is not available to book
• DART and Commuter services are not available for online bookings
• Online bookings are only available up to 90 days in advance

If you are receiving the following message 'Your browser is outdated', you will need to update your browser. To see what version you are using;

1. Open your browser
2. Click the options icon in the top right hand corner in Chrome and Internet Explorer or top left hand corner in Firefox and Safari
3. On the drop down menu, click ‘Help’ then click ‘About’
4. Here, you can see what version your browser is currently on
5. To see a list of the browsers and operating systems we support click here

If your browser does not meet our requirements, please see our guide on how to update your browser.

If you are receiving the following message 'Your operating system is out of date', you will need to update your operating system. To see what version you are using;

Windows;

1. Open ‘Start’ in the bottom left hand corner
2. Search for ‘Windows Update’ in the search bar
3. You will see if your browser is outdated and what version you are currently running
4. Please ensure that your operating system meets our requirements in our requirements guide

Mac;

1. Open ‘App Store’
2. Click the ‘Updates’ tab in the top menu
3. You’ll see any software update that is available and what version you are currently running
4. Please ensure that your operating system meets our requirements in our requirements guide

iOS;

1. Open ‘Settings’
2. Open ‘General’
3. Open ‘About'
4. You will see the version you are currently running
5. Please ensure that your operating system meets our requirements in our requirements guide

Android;

1. Open ‘Settings’
2. Open ‘About device’
3. Open 'Software info'
4. You will see the version you are currently running
5. Please ensure that your operating system meets our requirements in our requirements guide

See our guide on how to update your operating system for more information.

For information on our fare types; Low, Medium Flex, Flexible or First class see our Online Tickets and Fares section.

We advise customers to reset their passwords via the My Account Forgotten Password link.

Please ensure that your password is a minimum of eight characters and contains at least one digit, one upper case character and one symbol example Ireland1!

Bookings made prior to the 24th April cannot be viewed online. Please Contact Us to retrieve your previous bookings.

3D Secure authentication is used by Banks to prevent online card fraud. Banks use the process to make online transactions more secure. In some instances, banks bypass the authentication process but the transaction will progress normally.

If you are entering an non Irish phone number please ensure you include your international dialling code eg From the United States you put 001 or +1 before the phone number.