Customer Contact Centre

For general customer care questions, suggestions or complaints, the team at Transport for Ireland (TFI) can help.

Call: 0818 294 015

From outside Ireland: +353 1575 6110

  • 07:00 - 19:00 Weekdays
  • 08:00 - 18:00 Saturday
  • 10:00 - 18:00 Sunday and Public Holidays

Send a message

Please fill out this short contact form. Due to a high volume of queries it may take longer than usual to receive a response. Thank you for your patience.

Message TFI on:

X (Twitter): @TFIUpdates

Emergency Number

If there is an immediate safety threat to you or other rail users, please see Emergency Contact Details.

Please note our phone number should only be used in emergency situations only.

Postal Address

Transport for Ireland, PO Box 13739, Clonakilty, Co. Cork