Website and App Issues
If you are experiencing any issues booking online or any issues with our official App, please contact us below.
Customer Care and Refunds
TFI, Transport for Ireland are now handling customer queries and feedback in relation to rail services, refund requests and complaints. We would ask you to please contact TFI directly.
Amendments and Cancellations
Online tickets can be amended and cancelled by the customer through 'My Account' and 'My Booking' portals. Please note that Terms and Conditions apply to each ticket type.
Fare and Timetable Queries
For fare and timetable queries please see our Journey Planner.
Most Common Questions
Why am I being charged for a Free Travel booking?