ICT Business Continuity Manager
Location: NTCC Heuston
Salary: Available upon request
Reports to: Head of Cyber Security
Iarnród Éireann / Irish Rail is seeking applications for those suitably qualified in the role of ICT Business Continuity Manager. The ICT BCM will play a key role in the planning, development, and implementation of the organization’s ICT business continuity and disaster recovery programs. This individual will be responsible for co-ordinating activities that support resilience and recovery, ensuring that business processes are maintained in the event of a disruption. The Business Continuity Manager will collaborate with all of Iarnród Éireann’s various departments to ensure preparedness, risk mitigation, testing and compliance with regulatory standards. The BCP Manager will also lead on all Business Continuity internal and external audits.
Key Responsibilities
- Assist in the development and maintenance of the company’s Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies
- Coordinate risk assessments and business impact analyses to identify critical business functions and potential risks
- Work closely with departmental teams to develop and document continuity strategies and processes i.e. Work around procedures
- Organize and facilitate business continuity training and awareness programs across the organization
- Schedule, conduct, and evaluate regular BCP and DR tests, including simulation exercises and tabletop scenarios
- Implement continuous improvements from lessons learned from various scenarios
- Monitor and track action items from continuity tests, ensuring that necessary improvements and updates are made to recovery plans
- Collaborate with internal teams to ensure IT systems and infrastructure meet recovery requirements
- Support crisis management efforts during real-time incidents, coordinating resources and communication to minimize operational downtime
- Prepare and distribute reports on business continuity program status and test outcomes to management
- Maintain up-to-date knowledge of industry trends, best practices, and regulatory requirements related to business continuity and disaster recovery
- Ensure compliance with relevant regulatory frameworks, such as ISO 22301, NIST CSF 2.0, NIS 2.0, Critical Entities Resilience Act
- Assist in maintaining and updating emergency communication protocols and key contacts within the organization
- Work with internal and external auditors on an annual basis
****This list is not exhaustive, please contact HR Shared Services for a full job description***
Essential criteria
- Bachelor’s degree in Business Administration, Risk Management, Information Technology, Business Continuity and/or a related field (Master’s Degree Preferable)
- Certifications such as CBCP (Certified Business Continuity Professional) or MBCI (Member of the Business Continuity Institute) are a plus
- 5-10 years of experience in business continuity planning, risk management, business continuity continuous improvements, business continuity testing and auditing
- Knowledge of business continuity standards and regulatory requirements (e.g., ISO 22301, NIS 2.0, CER, NIST CSF 2.0)
- Experience conducting risk assessments, business impact analyses, and continuity plan testing
- Experience working with external and internal auditors
- Strong analytical and problem-solving skills
- Detail-oriented with the ability to work independently and collaboratively
- Capable of managing crisis situations and responding calmly under pressure
- Ability to communicate effectively with stakeholders at all levels of the organization
- A proactive approach to identifying risks and proposing solutions
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and business continuity software platforms
A practical element and competency-based interview will form part of this selection process. Candidates may be shortlisted on the basis of their application/CV and relevant experience.
If any applicants have special requirements, please advise Shared Services when forwarding your application.
If you are interested in applying for this role, applications including CVs should be forwarded to: Sharedservicesrecruit@irishrail.ie by COB Friday 24th January 2025.
Please contact HR Shared Services, Connolly HQ by mail at the above e-mail address for any queries regarding the above position.
At Iarnród Éireann Irish Rail we are committed to embedding diversity and inclusion in all that we do. This starts with how we recruit people. It is important to us that all individuals feel welcome to join our organisation and we take great care to ensure an even playing field for all.
We will strive to provide reasonable accommodation to all candidates where required and requested.
We are an equal opportunities employer and do not discriminate against any employee or applicant for employment because of race, ethnicity, sex, age, religion, sexual orientation, gender identity and/or expression or disability.